shipping & Returns
Shipping
Shipping costs are provided at checkout.
Returns
At GOODGEAR, we want you to be fully satisfied with your purchase. If you need to return an item, please review our policy below.
Returns & Refunds
You have 10 days from the date of delivery to return your item for a full refund.
To be eligible for a return, the item must be in its original, unused condition with all original packaging.
Refunds will be processed back to your original payment method once we receive and inspect the returned item.
How to Initiate a Return
Contact our customer support team at goodgeargb@gmail.com to request a return authorisation. Please include your name, order number and shipping address.
Once the customer support team has approved your return, securely package the item and ship it back using a trackable shipping method.
Once we receive the return, we will process your refund within 10 business days.
Non-Returnable Items
Customised or personalised MOLLE panels.
Items that have been used, damaged, or are missing parts.
Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or defective.
We recommend using a trackable shipping service, as we are not responsible for lost return shipments.
For any questions, please contact us.
